SHIPPING&RETURNS
SHIPPING
The goods ship from Australia, about 3-8 days to arrive.Free shipping in most areas,some remote postcodes require extra shipping fee.
OUR RETURN POLICY
You can return an item within 14 days of receiving your order for a store credit. Items outside of this time period cannot be returned or exchanged.
Please reach out to au@sublimationtumblersaustralia.com for return instructions.
If you receive a defective item or your order is missing an item, please reach out to au@sublimationtumblersaustralia.com within 30 days of receiving your order with pictures and/or video of your defective item or a picture of your packing slip for missing items. Item will be replaced by way of store credit. Items outside of this time period will not be credited or replaced.